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Leagues => Leagues Complaints => Topic started by: Gal on March 05, 2011, 07:21 PM

Title: [SOLVED] Game 58638
Post by: Gal on March 05, 2011, 07:21 PM
Illegal scheme with no lg, that f@#!ed me up in 1 turn in a very dangerous position so.. he asked if we'll rm i was about to answer and he just killed me (u can see I told "hmm" I was just thinking how to rm it, handicap or start over. its kinda obvious)


best regards, Gal.
Title: Re: Game 58638
Post by: TheKomodo on March 05, 2011, 07:25 PM
Do what I do Gal, check the scheme before game starts (if it's scheme where any change can affect your gamestyle).
Title: Re: Game 58638
Post by: Gal on March 05, 2011, 07:27 PM
well, I was kinda sure that fella like nail will have the proper scheme.
Title: Re: Game 58638
Post by: NAiL on March 05, 2011, 07:31 PM
I refute this complaint.

For some reason my scheme doesnt have LG, I have to add it manually, forgot to do it.

Firstly, he didnt say a word right until the end of the game. AS SOON AS HE TOLD ME that there was no LG, I said STRAIGHT AWAY, rm? I said it a good 3 or 4 times and he didnt reply. He then said that he had to go, so I asked him if he wanted to rematch later or play on. He kept on shooting for another 4 turns and didnt answer.

Check the game, you can see I clearly ask him again and again if he wants to rm or finish it and he doesnt say "hmmm" until four turns later! Why didnt you say rm AS SOON AS I ASKED YOU? You were in a position to kill me and you didnt answer me when I asked you over and over again. If you had won this game, then you wouldnt be asking for a rematch.

Its obvious you wanted to try and kill me, otherwise you would have just surrendered as soon as I asked you if you cared so much that there was no LG...

Btw the game is https://www.tus-wa.com/leagues/game-58638/
Title: Re: Game 58638
Post by: DarkOne on March 05, 2011, 07:35 PM
NAiL: https://www.tus-wa.com/schemes/scheme-16/
go, man! go!

edit: NAiL did repeatedly offer a rematch immediately after you mentioning LG cost you a turn and you didn't reply :( I'm gonna have to go with NAiL here. Sorry.
Title: Re: Game 58638
Post by: NAiL on March 05, 2011, 07:40 PM
Quote from: Gal on March 05, 2011, 07:21 PM
he asked if we'll rm i was about to answer and he just killed me (u can see I told "hmm" I was just thinking how to rm it,

No.

You said "hmm" four turns later after I asked you... you carried on attacking me, killing one of my worms. Why didnt you answer me when I first asked you? And why would you type "hmm" if you knew you wanted to rm? You would type YES straightaway if you wanted to rm.

Its very obvious that you didnt answer because you were in a position that you could win from, hence why you carried on playing and DIDNT ANSWER ME FOR FOUR TURNS! If you had won, you wouldnt be complaining.
Title: Re: Game 58638
Post by: DarkOne on March 05, 2011, 07:46 PM
Have you downloaded the correct scheme yet, NAiL?
And if not: why not? :P
Title: Re: Game 58638
Post by: Gal on March 05, 2011, 07:50 PM
lol nail,
I lost 1 turn cuz of the LG and it could all look different, i didnt answered cuz I didnt saw it I was focused in the game.
if you were skiping, i was doing it too and we were discussin about it.
It wasnt me keep attacking it was you, so I kept after you.
BAD scheme = game cannot continue. thats it. same as cow at the end.
I dont mind rm with same hp's or start a fresh match. I just dont agree for losing because of a bad scheme.
Title: Re: Game 58638
Post by: Gal on March 05, 2011, 07:51 PM
as u wish d1.
I think its really unfair, I lost a turn because there was no LG.
Title: Re: Game 58638
Post by: DarkOne on March 05, 2011, 08:02 PM
You were talking in the chat, though.
NAiL kept attacking because you kept attacking and not answering :(
I'll ask other mods to give their opinion.
Title: Re: Game 58638
Post by: Gal on March 05, 2011, 08:03 PM
thats not fairplay.
once again it was nail who offered rm and kept attacking, if he were skiping i was skiping either, u cant judge me for no answering in a 1 SEC GAME.
Title: Re: Game 58638
Post by: NAiL on March 05, 2011, 08:05 PM
Quote from: Gal on March 05, 2011, 07:50 PM
lol nail,
I lost 1 turn cuz of the LG and it could all look different, i didnt answered cuz I didnt saw it I was focused in the game.
if you were skiping, i was doing it too and we were discussin about it.
It wasnt me keep attacking it was you, so I kept after you.
BAD scheme = game cannot continue. thats it. same as cow at the end.
I dont mind rm with same hp's or start a fresh match. I just dont agree for losing because of a bad scheme.

1. I spammed RM in the chat box about 10 times... you DID see it. You even answered saying "I g2g watch big brother".
so here we can see its obvious that you DID see what I said.

2. You say you didnt answer because you were "focused in the  game". If you knew that this game was going to be replayed because there was no LG in the scheme, why were you focused in the game? If you ALREADY KNEW that no matter the outcome of the game it was going to be REplayed, WHY WERE YOU FOCUSED IN THE GAME!?

3. "BAD scheme = game cannot continue. thats it. same as cow at the end".
Then why didnt you hit f12 as soon as you saw there was no LG? Why didnt you agree to rm STRAIGHT AWAY when I asked you 10 times? If you ALREADY KNEW that the scheme would HAVE TO BE replayed, why didnt you answer straight away or hit f12....

If you were so sure that you wanted the game to be replayed, then you would have answered me IMMEDIATELY or hit f12. You didnt, you carried on shooting and DIDNT answer me despite me repeatedly asking you.

Its obvious you carried on playing because you were in a position where you could win and so decided to take that gamble.
Title: Re: Game 58638
Post by: DarkOne on March 05, 2011, 08:09 PM
You guys are going in circles. My position is the game stands, but clearly, Gal wants other mods' opinions as well (and he's in his right to ask for that), so I've asked them to have a look.
Can we wait till they've had their say?
Title: Re: Game 58638
Post by: Gal on March 05, 2011, 08:10 PM
Quote from: DarkOne on March 05, 2011, 08:02 PM
NAiL kept attacking because you kept attacking and not answering :(

after I missed a turn (CUZ OF LG) I complained about the lg, he kept attacking and he offered rm > i kept attacking cuz I didnt saw he was offering (while was my turn) > he kept attacking and goes on and on and on.

once again u cant judge me for not answering in a 1 SEC game, at those circumstances.
Title: Re: Game 58638
Post by: NAiL on March 05, 2011, 08:12 PM
Quote from: Gal on March 05, 2011, 08:03 PM
thats not fairplay.
once again it was nail who offered rm and kept attacking, if he were skiping i was skiping either, u cant judge me for no answering in a 1 SEC GAME.

Quote from: Gal on March 05, 2011, 08:10 PM
once again u cant judge me for not answering in a 1 SEC game, at those circumstances.

You could have answered in the 10 seconds of hot seat time.

You had PLENTY of time to answer or f12, you didnt answer or f12, instead you carried on playing and wrote other things.

Instead of answering you typed "I cant jump", "cos no LG", "thats rly unfair", ":/", "I g2g watch big brother", "hmm".

In that time you could have EASILY typed "yes".

As I said before, if you already knew that you wanted the game to be replayed, why didnt you say so as soon as I asked you? Why didnt you immediately surrender?

Title: Re: Game 58638
Post by: Gal on March 05, 2011, 08:15 PM
Quote from: NAiL on March 05, 2011, 08:05 PM
3. "BAD scheme = game cannot continue. thats it. same as cow at the end".
Then why didnt you hit f12 as soon as you saw there was no LG? Why didnt you agree to rm STRAIGHT AWAY when I asked you 10 times? If you ALREADY KNEW that the scheme would HAVE TO BE replayed, why didnt you answer straight away or hit f12....

If you were so sure that you wanted the game to be replayed, then you would have answered me IMMEDIATELY or hit f12. You didnt, you carried on shooting and DIDNT answer me despite me repeatedly asking you.

same question to you, why didnt u PRESSED F12 (SKIP) when I told you that the scheme is bad? we could both skip and get into an agreement, but YOU were the one who kept attacking.
Title: Re: Game 58638
Post by: NAiL on March 05, 2011, 08:20 PM
...because I asked you OVER AND OVER AGAIN if you wanted to RM... and you DIDNT ANSWER or tell me to skip. You didnt tell me to stop attacking either... You carried on attacking. This proves that you thought you could win the game and so carried on. If you knew that you wanted to rm, you would have said STRAIGHT AWAY and you would also have told me to stop attacking.

You didnt do either...
Title: Re: Game 58638
Post by: Gal on March 05, 2011, 08:38 PM
Quote from: NAiL on March 05, 2011, 08:20 PM
You didnt do either...

that means u admit u also kept attacking .
me too, same as u, which means RM should be.
well, thats a progress at leat u dont blame only me and u know u had a part of this lame game.

btw,

by taking down the chatbox and seeing:
[NAiL`bOr] PR FINISH?
[NAiL`bOr] FINISH NOW?
[NAiL`bOr] or later?
I didnt really understood you.
and once again in a 1 sec game I had to react and continuie attacking (SAME AS U DID.)
stop being an unfair player and agree for rm or just cancel it, cuz after that im not gonna play you ever again, I hate liars\unfair players.
Title: Re: Game 58638
Post by: TheKomodo on March 05, 2011, 09:16 PM
Gal, Nail is right here, you had plenty time to accept the "RM" which you should have.

You kept playing because you were in a position to win and thought you would, yet you didn't so you complained after when it was too late.

It's no big deal, it's just 1 game, accept the loss and you will easily win back these points because you are a great Hysteria player :)
Title: Re: Game 58638
Post by: NAiL on March 05, 2011, 09:25 PM
You keep changing your story and contradicting yourself...

First you said:

Quote from: Gal on March 05, 2011, 07:21 PM
he asked if we'll rm i was about to answer and he just killed me (u can see I told "hmm" I was just thinking how to rm it, handicap or start over. its kinda obvious)

So here you admit you DO understand exactly what ive said, opposite to what you just said in your latest post.

Then you said:

Quote from: Gal on March 05, 2011, 08:10 PM
once again u cant judge me for not answering in a 1 SEC game, at those circumstances.

Now you're saying that you didnt have time to answer... even though you typed plenty of times when I was asking you to rm.

Quote from: Gal on March 05, 2011, 07:50 PM
I lost 1 turn cuz of the LG and it could all look different, i didnt answered cuz I didnt saw it I was focused in the game.

Here you say that you "didnt see" what I wrote. Its obvious that this isnt true considering what you just said and what ive quoted you as saying.

You just said:

Quote from: Gal on March 05, 2011, 08:38 PM
I didnt really understood you.

Now your saying that you didnt understand me... this is an OBVIOUS LIE considering you have admitted many times already that you DID UNDERSTAND what I was saying.

You see... you keep CHANGING YOUR STORY!

First you said you were thinking about what to do, then you said you didnt have time to answer, then you said that you didnt understand what I wrote... Why do you keep changing your story?

Quote from: Gal on March 05, 2011, 08:38 PM
stop being an unfair player and agree for rm or just cancel it, cuz after that im not gonna play you ever again, I hate liars\unfair players.

WHEN HAVE I ONCE LIED? WHERE? SHOW ME...


Darkone has already said that he agrees the game should stand... SO HOW HAVE I BEEN UNFAIR!

I have just PROVED (by quoting you) that YOU have been lying, and constantly changing your story when I proved wrong.

This is the chat:

[NAiL`bOr] hf
[NAiL`bOr] i dont enjoy this scheme, ill still play it tho
[IL`Gal`pH] dude
[IL`Gal`pH] no lg
[NAiL`bOr] f@#! that
[NAiL`bOr] rm?
[IL`Gal`pH] thats really unfait
[NAiL`bOr] rm?
[IL`Gal`pH] :/
[NAiL`bOr] or not...?
[NAiL`bOr] yes or no?
[NAiL`bOr] rematch or not?
[IL`Gal`pH] i g2g watch big brother
[NAiL`bOr] so what?
[NAiL`bOr] play it later?
[IL`Gal`pH] i cant jump
[IL`Gal`pH] cos no lg
[NAiL`bOr] SO
[NAiL`bOr] PLAY IT LATER?
[IL`Gal`pH] bah
[NAiL`bOr] PR FINISH?
[NAiL`bOr] FINISH NOW?
[NAiL`bOr] or later?
[IL`Gal`pH] hmm
[NAiL`bOr] gg
[IL`Gal`pH] lol?

Whats unfair is not answering me as soon as I asked you if you wanted to rm (a good 10 or 20 times), instead playing on and not saying anything until you lose, then demanding an rm.

Again, how am I being unfair, when the mod (and komo) agrees with me?

https://www.tus-wa.com/leagues/game-58636/

You have a bad attitude, not me.
Title: Re: Game 58638
Post by: DarkOne on March 06, 2011, 10:34 AM
NAiL, did you get the proper scheme now?
Title: Re: Game 58638
Post by: NAiL on March 06, 2011, 04:29 PM
yes
Title: Re: Game 58638
Post by: Gal on March 06, 2011, 04:54 PM
Im not reading the rest of your posts nail I really DONT CARE, all u do is flooding the thread with your fluent english and excuses.

Im still waiting for a FAIR mod to reply, once he will say I lost, Ill choose my ways carefully.

Title: Re: Game 58638
Post by: Gal on March 06, 2011, 05:06 PM
thx for the warm words komo
Title: Re: Game 58638
Post by: DarkOne on March 06, 2011, 06:32 PM
Quote from: Gal on March 06, 2011, 04:54 PM
Im still waiting for a FAIR mod to reply

:(

Your complaint is being discussed.
Title: Re: Game 58638
Post by: NAiL on March 06, 2011, 06:54 PM
Quote from: Gal on March 06, 2011, 04:54 PM
Im not reading the rest of your posts nail I really DONT CARE, all u do is flooding the thread with your fluent english and excuses.

Classic post from someone who cant comeback because everything I have said has been TRUE and you know it.
"Im not reading the rest of your posts...", bla bla, how babyish.

I havent made any excuses.... ive listed YOUR excuses for not agreeing to RM as soon as I asked, instad carrying on playing.

First you said you were thinking about what to say, then you said you didnt have time to answer, then you said you couldnt understand what I was sayiing.

YOU were making excuses, not me, fact.


Quote from: Gal on March 06, 2011, 04:54 PMIm still waiting for a FAIR mod to reply, once he will say I lost, Ill choose my ways carefully.

Why isnt Darkone fair? Both he and Komo have told you that you were wrong not to f12 straight away, so get over it.

Quote from: Komito on March 05, 2011, 09:16 PM
Gal, Nail is right here, you had plenty time to accept the "RM" which you should have.

You kept playing because you were in a position to win and thought you would, yet you didn't so you complained after when it was too late.
Title: Re: Game 58638
Post by: Gal on March 06, 2011, 09:02 PM
LETS TALK ABOUT THE REAL FACT'S.

I GOT AFFECTED BY THE GAME SCHEME, EVEN IF I PLAYED IT TO THE END [SAME AS NAIL DID] I HAVE THE RIGHT TO DEMAND A RM DUE TO A BAD SCHEME.

EVEN THAT NAIL DOESN'T USES LG, HE COULD ASK FOR RM TOO [SIF I WON] CUZ THE SCHEME WAS NOT CHOSEN PROPERLY.

I DON'T CARE HE OFFERED RM WHILE THE GAME, THE ONLY *REAL* FACT IS THAT I GOT AFFECTED BY BAD SCHEME.

I REMIND U ALL THE TIMES THAT NAIL REPEATED SAYING IN THIS THREAD "WHY U DIDN'T F12?!?" ETC. WELL, NAIL IS A SMART PERSON, BY BEING RESPONSIBLE @ THE GAME {AS HOSTER} ONCE HE SAW I GOT THE JP ISSUE [FAILED TO LG], HE WAS THE ONCE THAT KEPT ATTACKING!! WHY DIDNT HE USED F12 ASAP??????????? INTERESTING. AND WATCH THE REPLAY AGAIN - CAREFULY!

FAIR MOD WOULD HAVE BEEN SAYING THAT RM IS THE BEST SOLUTION.

I'D REALLY LIKE TO GET AN HONEST OPINION FROM ROK [DECENT HYST PLAYER] AND FANZ [OLDSCHOOL PLAYER]

D1, U'R GOOD GUY AND I LIKE U, THINKING U'R UNFAIR WONT HARM OUR FRIENDSHIP. [I HOPE]

THX FOR UNDERSTANDING, I HOPE NOW IM MORE ANNOYING THAN ZIPPO BY WRITING CAPS ALL THA WAY DOWN.

THIS WILL BE MY LAST POST IN THIS THREAD [UNLESS REPLY TO ROK\FRANZ\D1] CUZ IM SURE THAT NAIL GONNA MANIPULATE IT AGAIN WITH HIS FLUENT ENGLISH\EXCUSES.

BEST REGARDS,

GAL
Title: Re: Game 58638
Post by: nino on March 06, 2011, 09:20 PM
 :D
Title: Re: Game 58638
Post by: NAiL on March 06, 2011, 10:07 PM
lmao

FACT is this.

You didnt say one word all game.

You discovered there was no LG at the end of the game.

I asked you OVER 10 TIMES if you wanted to rm, carry on, or finish it later.

You didnt answer because you thought you could still win the match.

You lost, and so are now complaining.

When asked why you didnt agree to rm STRAIGHT AWAY, you said three DIFFERENT things:

1st you said, "I was thinking what to write about the rm".

2nd you said, "I didnt have enough time to write anything".

3rd you said, "I didnt understand what nail wrote".

Its OBVIOUS why you didnt say anything, cos you thought you could still win the match!

Now accept the loss and move on, the only scheme you pick is hysteria so its no problem.

Quote from: Gal on March 06, 2011, 09:02 PM
THIS WILL BE MY LAST POST IN THIS THREAD [UNLESS REPLY TO ROK\FRANZ\D1] CUZ IM SURE THAT NAIL GONNA MANIPULATE IT AGAIN WITH HIS FLUENT ENGLISH\EXCUSES.

WHAT HAVE I MANIPULATED!!? WHAT "EXCUSES" HAVE I MADE!!?

I DO NOT NEED TO MAKE EXCUSES BECAUSE I HAVE NOTHING THAT I NEED TO MAKE EXUCSES FOR!!!

IVE QUOTED WHAT YOU HAVE SAID YOURSELF, AND THEN COMMENTED ON WHY IT DOESNT MAKE SENSE!!!

Title: Re: Game 58638
Post by: DarkOne on March 06, 2011, 10:24 PM
OMGWTFROFL CAPS :)

Quote from: Gal on March 06, 2011, 09:02 PM
D1, U'R GOOD GUY AND I LIKE U, THINKING U'R UNFAIR WONT HARM OUR FRIENDSHIP. [I HOPE]

I don't see any reason why it should :) But if I were an unfair mod, I wouldn't have asked other mods to give their opinion and just closed this complaint. I hope you realise that.

edit: we don't let ourselves be manipulated. If someone makes a good point, we'll certainly take that into consideration, though.
Title: Re: Game 58638
Post by: Husk on March 07, 2011, 12:03 AM
gal, just drop it, u r making a fool out of urself
Title: Re: Game 58638
Post by: NAiL on March 07, 2011, 01:41 AM
P.S I still want to be friendly with you Gal, but ill fight for my wins always Xd
Title: Re: Game 58638
Post by: TheKomodo on March 07, 2011, 08:06 AM
OMFG CAPS LOCK
Title: Re: Game 58638
Post by: Anubis on March 07, 2011, 04:24 PM
I don't really interrupt complaints when it's none of my business but I would like to say that I agree with Nail/Komo/D1. It's not really a question about if D1 is experienced in Hyst and certainly not a question about his career in Worms as a player since the violation of this rule is nothing scheme specific, it's a scheme that has been used with wrong settings and was handled right by Nail by offering a RM immediately. It is hard to believe that you didn't read what Nail was saying or that you didn't understand him. Look at nino he used to be like a caveman only knowing minimal words and is still most famous zilian of all time. xD
Title: Re: Game 58638
Post by: DarkOne on March 07, 2011, 05:48 PM
Quote from: DeathInFire on March 07, 2011, 04:24 PM
I don't really interrupt complaints when it's none of my business but I would like to say that I agree with Nail/Komo/D1. It's not really a question about if D1 is experienced in Hyst and certainly not a question about his career in Worms as a player since the violation of this rule is nothing scheme specific, it's a scheme that has been used with wrong settings and was handled right by Nail by offering a RM immediately. It is hard to believe that you didn't read what Nail was saying or that you didn't understand him. Look at nino he used to be like a caveman only knowing minimal words and is still most famous zilian of all time. xD

I don't think I should be considered inexperienced in hysteria, though :o

I'm hoping the other mods will write something down here soon
Title: Re: Game 58638
Post by: DarkOne on March 09, 2011, 10:41 PM
Quote from: franz on March 06, 2011, 03:58 PM
Quote from: Chicken23 on March 06, 2011, 12:00 PM
Quote from: franz on March 06, 2011, 12:55 AM
Quote from: DarkOne on March 05, 2011, 08:04 PM
https://www.tus-wa.com/forums/complaints/game-58638/

Could you guys have a look?
Gal lit up, so he accepted the scheme. NAiL did offer a rematch, despite leading, but Gal wasn't answering. I'd say the game stands.

using any non-standard scheme should be illegal and force void games. you must tell your opponent if something is different from normal and come to an agreement. negligence like forgetting LG should be a lesson learned by voiding the game and getting the correct scheme. it shouldn't be the joiner's duty to check schemes.. I really think nail should learn his lesson and find the correct scheme.

But then what about issues like 7 griders in t17 and unlimited griders? We have no predefined standard, both are acceptable, but theres alot of confusion. Someone may refuse to play a t17 with unlimited griders just because the majoirty use 7 even though unlimited is accepted.

We need to come up with some clear scheme rules and accepted schemes! Like the time untill sd in ropers aswell? The number of teleports in bng?

If we void a game for this will we will a trend of people moaning over these variations?

yea I don't know how you guys usually handle these problems. I was only giving my opinion of how it should be. let the game stand if that's how it currently works.

They're shy :)
Title: Re: Game 58638
Post by: Ramone on March 10, 2011, 12:05 AM
It's just "much ado about nothing", not because Nail didn't use the right scheme or because Gal didn't press F12.. It's not Nails or Gals fault, no need for them two to fight and even pull D1 or other mod into middle of that fight, it's a fault of TUS league rules author/creator. MI is that U? Raise your hand and take the guilt and responsibility! xD ;p

Just write a rule which states that every TUS league game must be played with determined TUS league scheme. Maybe make an exception that TUS scheme can be changed if both players agree on it before game (or maybe not? dunno) and U have solved the problem for this kind of complaints or discussions in the future..

Why do U have "TUS league schemes" anyway, if not cause of that?
Title: Re: Game 58638
Post by: Rok on March 10, 2011, 08:31 AM
Sorry for late response, I wasn't aware that you're waiting for another mod :)

I don't have anything new to add, though. Gal had 3 or 4 turns to accept the offered RM, that's plenty even in hysteria, IMO. And Gal, if you had started skipping turns with f12 I'm pretty sure Nail would've followed you with that, there's no need to blame only Nail that you we're "forced" to continue.
It sucks when people don't use correct schemes and don't tell it, but once you light up it becomes your responsibility, too. So the game stands. (You can still RM, but that's between you and Nail from now on, I think mods are done with it now  :) ).


P.S I kinda agree with what Ramone said.
Title: Re: Game 58638
Post by: NAiL on March 10, 2011, 10:21 AM
I thought it was the correct scheme though thats the thing. Its not like I wanted to play without LG, it was an accident.
Title: Re: Game 58638
Post by: Gal on March 10, 2011, 05:05 PM
since the mods opinions are divided I ask you to reconsider avoiding this game due to "Invalid scheme".
Title: Re: Game 58638
Post by: Kaleu on March 10, 2011, 05:51 PM
No fight ae, just rm with correct scheme,isn't better ? :)
LG is very important in a hyst ^^
Title: Re: Game 58638
Post by: Ramone on March 10, 2011, 08:32 PM
Quote from: Rok on March 10, 2011, 08:31 AM
P.S I kinda agree with what Ramone said.

"kinda"??
Which part U do not agree on?!

U mofo!!! Wanna have 1 nice forum fight with me?

xDDD
Title: Re: Game 58638
Post by: DarkOne on March 13, 2011, 09:37 PM
Sorry for a lack of response. As it is right now, we have no rule enforcing using the regular scheme, mostly because we didn't feel there was a need for it (apparently, there is.).
of the mods that replied regarding this complaint, 2 out of 3 agreed with my view on the matter. As such, the game will stand.

However, we will have a new rule regarding the use of the scheme. (keep your eyes on the announcement forum, gonna focus on the pack of complaints we've been neglecting first :-[)