The Ultimate Site of Worms Armageddon

Worms: Armageddon => General discussion => Topic started by: TheKomodo on December 18, 2020, 01:49 PM

Title: WormNET is down - No news anywhere?
Post by: TheKomodo on December 18, 2020, 01:49 PM
WormNET has been down for hours, no news about it anywhere, not surprising giving we all know how little Team17 cares about WA these days...

Would be nice to have a message of some sort from someone telling us what's going on, is this planned maintenance or something broke?
Title: Re: WormNET is down - No news anywhere?
Post by: Kradie on December 18, 2020, 04:04 PM
Ladies and.... Gentlemen.... It is back! Great Snooper won't connect though.

I think that CyberShadow moved us from Team17's server to the new one.
Title: Re: WormNET is down - No news anywhere?
Post by: Korydex on December 18, 2020, 04:10 PM
Try to call them maybe ^^
Title: Re: WormNET is down - No news anywhere?
Post by: Kradie on December 18, 2020, 04:23 PM
Try to call them maybe ^^
I wonder what they would say, or if they even care...
Title: Re: WormNET is down - No news anywhere?
Post by: Nick Riviera on December 19, 2020, 03:21 PM
Why noone coming to the community server? At least it's up and running
Title: Re: WormNET is down - No news anywhere?
Post by: Kradie on December 19, 2020, 03:46 PM
Why noone coming to the community server? At least it's up and running
It just proves how poorly people actually cares about WA. All they do is lurk in their snoopers, organize games with ''selected'' players. Instead of actually looking for people to play with. They also like to pretend how much they care by talking big about WA.

I am not there but I will be there later on as usual. Nothing changed.
Title: Re: WormNET is down - No news anywhere?
Post by: StepS on December 19, 2020, 06:37 PM
Why noone coming to the community server? At least it's up and running
I'm seeing the same volume of joined/left as on the official server.
The difference is purely in those who stay connected, as in, most snooper users have not reconfigured their programs to connect to the community server. So it feels like there are less people, when in fact we have the same number of lobbies created as on Team17's WormNET.
Keep in mind that eventually wormnet.net will become the main server for reasons described in this post (https://www.tus-wa.com/?msg=276737). However, it was not planned to happen now as it's still under development and this downtime was not accounted for. Yesterday, a lot of bugs were fixed and the work actively continues.
Title: Re: WormNET is down - No news anywhere?
Post by: Nick Riviera on December 19, 2020, 08:45 PM
Quote from: StepS
I'm seeing the same volume of joined/left as on the official server.
So the official server is down for good? We now have to wait for the new server to take its place in wa.exe?

I am very grateful for what you're doing for w:a and in no way impatient or anything. It just took me some time to realize that I have to do something about my connection (e.g. switch to the community server, which is usually empty), because it was just forever "connecting, please wait". It occurs to me that some players would just abandon the attempts and leave w:a after a few days of the wormnet being down...
Title: Re: WormNET is down - No news anywhere?
Post by: TheKomodo on December 19, 2020, 08:57 PM
I appreciate everything people have done for WA, but it's really bad to just take the usual service down without even telling us about planned maintenance, that's actually a really sh*t thing to do.
Title: Re: WormNET is down - No news anywhere?
Post by: StepS on December 19, 2020, 11:15 PM
I appreciate everything people have done for WA, but it's really bad to just take the usual service down without even telling us about planned maintenance, that's actually a really sh*t thing to do.
I'm not sure who you are blaming here?
As already said, we don't know why Team17's server went down. They themselves probably don't know either since it must've been an accident. We also do not control it and we can't bring it back up. In any case, we will not know before Monday.

Because of this, the Community Server was launched ahead of time to let people play. This is NOT in any way linked to the planned eventual replacement of the Team17 server.

So the official server is down for good?
No it is not. I don't know where you even get such ideas. I'm sure when Team17 gets back to office on Monday, they can figure out and fix it, but until then this is all we have.
We cannot assume it is "down for good" unless we get an official confirmation, anything else is wild speculation, nothing more.
Also this is not the first time that a Friday breakage of this kind happens.

It just took me some time to realize that I have to do something about my connection (e.g. switch to the community server, which is usually empty), because it was just forever "connecting, please wait"
This is incorrect. The game actually throws a "Switch to community server list? Yes/No" dialog box when connection fails. The vast majority of people did not have to go into settings, the server list just gets enabled when you click "Yes" on connection failure.

If you did not get such a dialog box, that means you did not wait long enough, or there is something wrong with your network setup that causes it to never fail (I can't imagine there being a reason for it).
Title: Re: WormNET is down - No news anywhere?
Post by: Nick Riviera on December 20, 2020, 02:00 AM
No it is not. I don't know where you even get such ideas. I'm sure when Team17 gets back to office on Monday, they can figure out and fix it, but until then this is all we have.
We cannot assume it is "down for good" unless we get an official confirmation, anything else is wild speculation, nothing more.
Also this is not the first time that a Friday breakage of this kind happens.
  I see! Thanks!
Quote
This is incorrect. The game actually throws a "Switch to community server list? Yes/No" dialog box when connection fails. The vast majority of people did not have to go into settings, the server list just gets enabled when you click "Yes" on connection failure.
If you did not get such a dialog box, that means you did not wait long enough, or there is something wrong with your network setup that causes it to never fail (I can't imagine there being a reason for it).
It does that if I double-click it ("connect manually"):

(https://c.radikal.ru/c17/2012/90/ac289efb5e48.png)

But if I don't, it's stuck like that (at least >10 minutes)

PS Please don't get mad at us :) You're our only hope!
Title: Re: WormNET is down - No news anywhere?
Post by: unitek on December 20, 2020, 10:58 AM
I also had trouble finding information, luckily TUS exists. I have the exact same symptoms as Nick Riviera when I want to connect to Wormnet.  I hope we will find a solution.
Title: Re: WormNET is down - No news anywhere?
Post by: TheKomodo on December 20, 2020, 12:32 PM
I appreciate everything people have done for WA, but it's really bad to just take the usual service down without even telling us about planned maintenance, that's actually a really sh*t thing to do.
I'm not sure who you are blaming here?
As already said, we don't know why Team17's server went down. They themselves probably don't know either since it must've been an accident. We also do not control it and we can't bring it back up. In any case, we will not know before Monday.

Because of this, the Community Server was launched ahead of time to let people play. This is NOT in any way linked to the planned eventual replacement of the Team17 server.

Ok, so I was wrong about it being planned maintenance, I apologize for that, sorry!

However, it's still really unfortunate that nobody from Team17 noticed this and then made some kind of announcement.

I'm sure when Team17 gets back to office on Monday, they can figure out and fix it, but until then this is all we have.

Wow, so they don't even have any weekend staff? Damn that's pathetic...

I guess these days we get used to companies having weekend staff, at least 1 person just to keep an eye on things, even if they can't fix it, they can still make an announcement.

It goes a long way to strengthen relationships with people even if you simply acknowledge downtime, but being left completely in the dark absolutely sucks.
Title: Re: WormNET is down - No news anywhere?
Post by: h3oCharles on December 20, 2020, 02:48 PM
imagine an indie game company working on weekends smh
Title: Re: WormNET is down - No news anywhere?
Post by: TheKomodo on December 20, 2020, 04:03 PM
Oh wow, imagine, people working at the weekend, what a ridiculous, outrageous and primitive concept  ::) ::) ::)
Title: Re: WormNET is down - No news anywhere?
Post by: WTF-8 on December 20, 2020, 04:08 PM
it's still really unfortunate that nobody from Team17 noticed this and then made some kind of announcement.
When's the last time they made some kind of announcement about a WormNET failure?
Title: Re: WormNET is down - No news anywhere?
Post by: XanKriegor on December 20, 2020, 05:02 PM
They did it at the last never?
Title: Re: WormNET is down - No news anywhere?
Post by: Squirminator2k on December 20, 2020, 05:40 PM
Oh wow, imagine, people working at the weekend, what a ridiculous, outrageous and primitive concept  ::) ::) ::)

What are you doing this weekend, Komito?
Title: Re: WormNET is down - No news anywhere?
Post by: TheKomodo on December 20, 2020, 07:20 PM
Running a service which thousands of people use, I would keep an eye on things and at least acknowledge a problem.

Another form of showing how little Team17 care.

Whether they have done it before or not, does not matter, they should start doing it.
Title: Re: WormNET is down - No news anywhere?
Post by: Nick Riviera on December 21, 2020, 06:01 PM
Wormnet is back - now there are two wormnets :D
Title: Re: WormNET is down - No news anywhere?
Post by: Sensei on December 22, 2020, 04:36 PM
What you're talking about, Komito?
Isn't WA the game that this company forgot almost 20yrs ago? And you're expecting of them to send you private e-mail and apologise about it!?

This is greatest thing that could happen for our community developers. They've tested better and faster server and T17 gave them whole weekend to do it. I'm hoping for another fail soon, so everyone just switches on server we should have been on months/years ago. 
Title: Re: WormNET is down - No news anywhere?
Post by: TheKomodo on December 22, 2020, 05:11 PM
Why is it bad that I want a company to acknowledge their own service going down?

Y'all act like it's acceptable for Team17 to act like this.  :D