that's the exact same shuttering I got with NBA 2k16, it lagged the game. The issue was with NVIDA and some sound cards, they never fixed it. A built computer shouldn't have any incompatibilities with its hardware either way. You didn't upgrade to a higher Windows than the one it came with, did you?
Try going to your devices, and under sound, see if you have anything with "HD" in its device name, Radeon HD sound or whatever (it's for the sound that comes out of the HD port, it's usually in the graphic card slot), disable it.
Also does your graphic card have a control panel of sorts? A place where you can enable/disable global features like Vsync and such?
edit: and if you're going to do what Sensei says do it the other way around, always fomat before getting new hardware if your aim is to fix something, you never know if it's just the software and a format is always faster and cheaper.